How to impact culture in the world of technology

In this episode of the Post-Acute POV, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Todd Friedman, Chief Information Security Officer at ResMed, Brian Tolkkinen, Director of Information Security at MatrixCare, and Stephen Squires, Director of Information Security at Brightree, to discuss the non-negotiables related to information security every provider should have when engaging with digital healthcare. Discover best practices for creating and maintaining an effective security program and tips to keep your data and information secure. To properly protect your organization’s information and ensure compliance with regulatory and industry requirements, it’s imperative to have a strong security program. Listen in as our guests dive deeper into what providers should look for when creating their own security strategy and the importance of prevention, response, and recovery while responding to inevitable security incidents. Links mentioned in the episode Shop Safely | CISA                Scams and Safety | FBI                    2-Factor Authentication    What we covered in today’s episode Many organizations and individuals are susceptible to falling for scams, particularly during the holidays. Guide us through some gotchas, tips, and awareness that people should be taking note of. Todd, as the leader over this function, would you mind just framing up the focus areas, and then we'll talk about how you deal with security incidents? What is a security incident? Steve, I know we're talking about prevention, response, and restoration regarding security incidents. What about the aspect of prevention, in particular? How do you view this? In terms of governance, what are some things we should be paying attention to? Testing is an important part of protecting digital data. Steve, you are actively involved in testing information security practices, can you ...

In this episode of the MatrixCare Podcast, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Todd Friedman, Chief Information Security Officer at ResMed, Brian Tolkkinen, Director of Information Security at MatrixCare, and Stephen Squires, Director of Information Security at Brightree, to discuss the non-negotiables every provider should have when engaging with digital healthcare. Discover basic best practices to keep your data and information secure and tips on how to react to incidents or breaches. To properly protect your organization’s information and ensure compliance with regulatory and industry requirements, it’s imperative to have a strong security program. Listen in as they dive deeper into what ResMed’s security program entails and what providers should look for when creating their own security strategy. Questions How can companies best protect their sensitive data? Security governance is a big topic. So, help us understand what role does that play in being able to craft a great security program?   Another area, as we think about security programs, is how do we handle vulnerability management? What can you tell us about that?   What is the importance of good, robust security program?   Risk is incredibly important for organizations' to be able to manage. So, in the context of security, help us understand risk management?   Talk to us a little bit about what do we do with regards to monitoring… What does monitoring look like in a good security program?   What does good incident response look like? Resources Learn more about MatrixCare solutions at https://www.matrixcare.com/ Read the transcript. Explore the mission of ResMed SaaS at ...

In this episode of the Post-Acute POV, our host Kim Broyer, VP of professional services at MatrixCare, is joined by Don Spiers, Senior Product Manager at Relias, to discuss important tips for developing a robust training program in post-acute care. Listen in to Don and Kim’s conversation as they touch on creating a budget for training, choosing key performance indicators, and working with an interdisciplinary team to boost existing training programs. Don also shares a personal example of the importance of keeping employees engaged and providing a path for growth when working to improve retention. Find their full conversation below. Topics discussed during today’s episode: [01:06 – 03:07]: First, Don provides his origin story and what brought him to his current role as Senior Product Manager at Relias.   [03:24 – 07:26]: Don then provides the three pillars for why he believes a strong training program is important for post-acute care providers: compliance, quality, and turnover. [7:59 – 12:04]: Thirdly, Don describes the importance of being agile when it comes to developing a robust training program. Understanding that business needs will change as well as the needs of your employees is critical.   [12:33 – 18:11]: Don provides recommendations for tools and resources providers should use including in-person training, virtual live courses, and blended learning with on-demand courses employees can view on their own schedules. [18:52 – 22:35]: Next, Don shares how providers should focus on creating a budget, choosing key performance indicators, and working with an interdisciplinary team to boost their existing training program. [23:10 – 26:02]: Don then shares a personal example of the importance of keeping employees engaged and providing a path for growth when working to improve retention. [26:59 – 30:52]: Lastly, ...