Human motivation and hospice care

Introduction For this episode of the Post-Acute POV, our host Kevin Whitehurst, SVP of skilled nursing solutions is joined by Frank Nash, director of solutions strategy at MatrixCare. The pair sits down to discuss the benefits of connected care and the four steps to becoming a more connected care provider.   Join Kevin and Frank as they break down each step to achieving true interoperability: getting connected, gathering data, documenting accurately, and being a better referral partner. Frank also gives his top recommendations for post-acute care staff committed to strengthening their organization’s interoperability. Listen to their discussion below. Topics discussed during today’s episode: [01:14 – 02:04]: Frank details his origin story and how he became director of solutions strategy at MatrixCare.   [02:26 – 04:10]: Frank explains the stats from our recent survey that support referral partners are behind in upgrading their technology solutions then lists the four steps for becoming a more connected care provider. [4:23 – 5:53]: Why getting connected is important and how to join the health information highway.   [6:04 – 7:21]: Gathering data via email or using the health information highway like Carequality and Commonwell. [7:30 – 10:08]: The importance of documenting accurately and Frank’s top tips to do so. [10:29 - 12:41]: Gathering information and how listeners can accomplish this step. [12:57 - 13:41]: Frank’s top recommendations for post-acute care staff committed to strengthening their organization’s interoperability. Resources Learn more about MatrixCare at: https://www.matrixcare.com/ Find out more about our commitment to interoperability: https://www.matrixcare.com/interoperability/ Read the transcript of today’s episode Listen to more episodes of the Post-Acute POV Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage ...

In this episode of MatrixCare’s podcast, we introduce Lee Kilmer - VP of Product Management. He explains why too much customization isn't good for both the customer and the vendor. ...

Introduction For this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Nick Knowlton, vice president, strategic initiatives, ResMed, and board chairman, CommonWell Health Alliance, to explain the impact of interoperability. Listen in as Nick and Navin review the findings from our recent survey which polled 100 health systems and physician groups, 300 home-based care organizations spanning home health, hospice, palliative care, and private duty, and for the first time, 300 skilled nursing facilities. The results show progress—yet significant gaps—and an opportunity for both home-based care providers and skilled nursing facilities to improve their electronic data-sharing capabilities.   Questions to ask your technology provider to improve interoperability: Does your system exist in the native workflow or outside of the solution? Is the documentation your system provides only in a human readable format? Can your system reconcile medications directly into the patient’s chart? Can your system provide insight into mid-episode encounters patients are having? How can your system help with PDGM or navigating palliative care programs? How is your system able to communicate the quality of care back to referral sources both actively and passively? Will your system work for my local geography and current referral source relationships? Ask your vendors about the usual business questions too – Is there a high surcharge to connect? Is it part of my core software package? Is the value aligned with the cost? Topics discussed during today’s episode: [02:50 – 04:48]: What is interoperability and what problem does it solve? [05:41 – 09:22]: The survey found that 95% of providers say they believe interoperability is crucial, compared to 34% in the previous year. Nick explains what he attributes this jump in better understanding the ...