In this episode of the Post-Acute POV, Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Vicki Hoak, executive director at Home Care Association of America, to present a state of the union for home care on where they see the industry headed in 2021.
Vicki begins by telling us her origin story and what led her to her current position at HCAOA before diving into the headwinds and tailwinds that home care is currently facing. Navin guides the conversation to cover Medicare Advantage plans, the diversification of care, the emergence of skilled private duty, the growing trend of aging at home, and more. Listen to the episode to learn more.
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In this episode of the MatrixCare Podcast, Kelly Keefe, RN, and VP of Community Solutions Strategy at MatrixCare, sits down with Lisa Taylor, CEO at iN2L to chat about resident engagement in post-acute care during the COVID-19 pandemic. We discuss how iN2L is providing engagement technology to enrich the lives of seniors and working diligently to bridge the communication gap between residents and their loved ones. Listen in as we uncover best practices to help residents engage with technology, and the importance of ensuring the tools used are catered to the individual resident. Questions we asked during this episode: Please give us a short introduction for yourself. For those who might not be familiar with IN2L, would you mind explaining the services your company provides? You’ve done some interesting research on the importance of engagement technology; how important was it before versus today? Do you see this as a temporary shift? What happens when we get past the acute effects of COVID and the upcoming flu season? Resident engagement has traditionally fallen on the shoulders of the activity director, but you say that everyone in the community should feel responsible for ensuring residents are engaged. Can you elaborate on that? You have great success stories related to how some providers have been able to implement their engagement strategies quickly – I’d love to hear about some of those. Let’s discuss getting occupancy back up to pre-COVID levels. How can providers use technology to help rebuild their pipeline? Resources: Learn more about MatrixCare solutions at: https://www.matrixcare.com/. For more information on iN2L, please visit: https://in2l.com/. Read the transcript for this episode. Check out other episodes in our podcast. DISLCAIMER The content in this presentation is for informational purposes only and is provided “as-is.” ...
In this episode of the Post-Acute POV, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Todd Friedman, Chief Information Security Officer at ResMed, Brian Tolkkinen, Director of Information Security at MatrixCare, and Stephen Squires, Director of Information Security at Brightree, to discuss the non-negotiables related to information security every provider should have when engaging with digital healthcare. Discover best practices for creating and maintaining an effective security program and tips to keep your data and information secure. To properly protect your organization’s information and ensure compliance with regulatory and industry requirements, it’s imperative to have a strong security program. Listen in as our guests dive deeper into what providers should look for when creating their own security strategy and the importance of prevention, response, and recovery while responding to inevitable security incidents. Links mentioned in the episode Shop Safely | CISA Scams and Safety | FBI 2-Factor Authentication What we covered in today’s episode Many organizations and individuals are susceptible to falling for scams, particularly during the holidays. Guide us through some gotchas, tips, and awareness that people should be taking note of. Todd, as the leader over this function, would you mind just framing up the focus areas, and then we'll talk about how you deal with security incidents? What is a security incident? Steve, I know we're talking about prevention, response, and restoration regarding security incidents. What about the aspect of prevention, in particular? How do you view this? In terms of governance, what are some things we should be paying attention to? Testing is an important part of protecting digital data. Steve, you are actively involved in testing information security practices, can you ...
In this episode of MatrixCare’s podcast, we introduce Navin Gupta – VP of Home Care Solutions for MatrixCare and Ali Mandsaurwala – Owner of Miami Accessible franchise . Gupta opens a dialogue with Mandsaurwala tracing the journey of someone on the path to becoming a cardiologist into entry in the home care senior space. Learn how the intersection of medicine, culture, core values are influencing and shaping unique solutions to home care’s #1 problem. ...
