Understanding the benefits of CAHPS reporting with Joanna Rayford, Director of Home Health Care, at Providence Medical Center

Episode 31 January 05, 2021 00:09:35
Understanding the benefits of CAHPS reporting with Joanna Rayford, Director of Home Health Care, at Providence Medical Center
The Post-Acute POV
Understanding the benefits of CAHPS reporting with Joanna Rayford, Director of Home Health Care, at Providence Medical Center

Jan 05 2021 | 00:09:35

/

Show Notes

In this episode of The Post-Acute POV, Lavin Gravis, VP of Service Delivery at HEALTHCAREfirst, sits down with Joanna Rayford, Director of Home Health Care, at Providence Medical Center to understand the benefits of CAHPS reporting. With the ability to drill down by clinicians or patients, Joanna discusses how HEALTHCAREfirst services allows her organization to identify areas for improvement. Listen in as Joanna describes how her organization leverages Hospice CAHPS reporting to get better insight into their quality scores.

Resources

Disclaimer

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein may change without notice. We encourage you to seek as appropriate, regulatory, and legal advice on any of the matters covered in this presentation or materials.

Other Episodes

Episode 43

June 23, 2021 00:24:55
Episode Cover

Connecting care at home with Steve Herron, Senior Director, Long Term and Post-Acute Care, Cerner

Introduction In this episode of the Post-Acute POV, our host, Bob Anderson, VP of sales for home and hospice at MatrixCare is joined by...

Listen

Episode 44

August 04, 2021 00:37:52
Episode Cover

The expansion into community-based care with Steve Pacicco, president and CEO at MatrixCare, and Bill Dombi, president and CEO at NAHC

Introduction In this special episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined...

Listen

Episode 9

September 04, 2019 00:27:21
Episode Cover

Electronic Visit Verification (EVV): The benefits and pitfalls

A conversation between Navin Gupta, Vice President, Home Care Solutions for MatrixCare and his special guest Jay Rittenberg, President of CaringHome Care about the...

Listen