Recognizing the Importance of Caregiver Retention

Introduction For this episode of the Post-Acute POV, our host Kevin Whitehurst, SVP of skilled nursing solutions is joined by Frank Nash, director of solutions strategy at MatrixCare. The pair sits down to discuss the benefits of connected care and the four steps to becoming a more connected care provider.   Join Kevin and Frank as they break down each step to achieving true interoperability: getting connected, gathering data, documenting accurately, and being a better referral partner. Frank also gives his top recommendations for post-acute care staff committed to strengthening their organization’s interoperability. Listen to their discussion below. Topics discussed during today’s episode: [01:14 – 02:04]: Frank details his origin story and how he became director of solutions strategy at MatrixCare.   [02:26 – 04:10]: Frank explains the stats from our recent survey that support referral partners are behind in upgrading their technology solutions then lists the four steps for becoming a more connected care provider. [4:23 – 5:53]: Why getting connected is important and how to join the health information highway.   [6:04 – 7:21]: Gathering data via email or using the health information highway like Carequality and Commonwell. [7:30 – 10:08]: The importance of documenting accurately and Frank’s top tips to do so. [10:29 - 12:41]: Gathering information and how listeners can accomplish this step. [12:57 - 13:41]: Frank’s top recommendations for post-acute care staff committed to strengthening their organization’s interoperability. Resources Learn more about MatrixCare at: https://www.matrixcare.com/ Find out more about our commitment to interoperability: https://www.matrixcare.com/interoperability/ Read the transcript of today’s episode Listen to more episodes of the Post-Acute POV Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage ...

In this episode of MatrixCare’s podcast, we introduce Navin Gupta – VP of Home Care Solutions for MatrixCare and Jerry Bridge – Professional Motivational Speaker.  Bridge opens up about the importance of authenticity, integrity, and living a life of well being. ...

Introduction In this episode of the Post-Acute POV, our host Kevin Whitehurst, SVP of skilled nursing solutions at MatrixCare is joined by Lisa Horton, director of clinical compliance, CDP, ALG Senior, a triple certified MatrixCare user. Kevin and Lisa discuss the benefits of certification programs and how Lisa has used her multiple certifications to improve her organization’s training and efficiency which ultimately improves their bottom line. The two also cover how to overcome employees’ resistance to adopting technology and Lisa ends the conversation by providing her top tips and recommendations for other MatrixCare users. Tune in to learn more. Topics discussed during this episode: [00:38 – 01:39]: Lisa describes her origin story and how she began working in senior care. [02:01 – 03:22]: How Lisa’s organization encouraged her to earn multiple certifications and how they helped her grow within her organization. [3:34 – 5:04]: She details how her certifications play a role in mentoring others on technology adoption and how ALG Senior addresses the issue of employees’ resistance to adopt technology. [5:15 – 5:45]: How technology can help with common workforce challenges. [5:55 – 7:43]: What ALG Senior’s new hire onboarding program contributes to EHR education across interdisciplinary teams and how each team keeps up with different software releases. [7:55 - 8:24]: Lisa’s top tips and recommendations for other MatrixCare customers. Resources Learn more about MatrixCare at: https://www.matrixcare.com/ Find out more about our certification program: https://www.matrixcare.com/implementation-training/ Read the transcript of today’s episode Listen to more episodes of the Post-Acute POV Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of ...