In this episode of the Post-Acute POV, our host Kim Broyer, VP of professional services at MatrixCare, is joined by Don Spiers, Senior Product Manager at Relias, to discuss important tips for developing a robust training program in post-acute care.
Listen in to Don and Kim’s conversation as they touch on creating a budget for training, choosing key performance indicators, and working with an interdisciplinary team to boost existing training programs. Don also shares a personal example of the importance of keeping employees engaged and providing a path for growth when working to improve retention. Find their full conversation below.
The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.
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Introduction For this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Nick Knowlton, vice president, strategic initiatives, ResMed, and board chairman, CommonWell Health Alliance, to explain the impact of interoperability. Listen in as Nick and Navin review the findings from our recent survey which polled 100 health systems and physician groups, 300 home-based care organizations spanning home health, hospice, palliative care, and private duty, and for the first time, 300 skilled nursing facilities. The results show progress—yet significant gaps—and an opportunity for both home-based care providers and skilled nursing facilities to improve their electronic data-sharing capabilities. Questions to ask your technology provider to improve interoperability: Does your system exist in the native workflow or outside of the solution? Is the documentation your system provides only in a human readable format? Can your system reconcile medications directly into the patient’s chart? Can your system provide insight into mid-episode encounters patients are having? How can your system help with PDGM or navigating palliative care programs? How is your system able to communicate the quality of care back to referral sources both actively and passively? Will your system work for my local geography and current referral source relationships? Ask your vendors about the usual business questions too – Is there a high surcharge to connect? Is it part of my core software package? Is the value aligned with the cost? Topics discussed during today’s episode: [02:50 – 04:48]: What is interoperability and what problem does it solve? [05:41 – 09:22]: The survey found that 95% of providers say they believe interoperability is crucial, compared to 34% in the previous year. Nick explains what he attributes this jump in better understanding the ...
In this episode of the MatrixCare Podcast, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Bill Dombi, President of the National Association for Home Care & Hospice (NAHC) to discuss the future of health care and more specifically, home care. With reimbursement changes, Navin and Bill explore how Medicare payments will be impacted going forward and what leaders should pay attention to. Listen in as they talk about how providers leverage solutions like telehealth and remote patient monitoring (RPM) during COVID-19 to solve issues such as isolation and more; creating an experience that is both high-touch and high-tech. Show resources Learn more about MatrixCare solutions at https://www.matrixcare.com/ Read the transcript of today’s episode. For more information on NAHC, please visit https://www.nahc.org/ Connect with our host and guest on LinkedIn: Navin Gupta Bill Dombi Review the questions we discussed Many of us in healthcare/senior care have had a pivotal moment where we decided this was the career for us. Share with us your journey in healthcare and home care specifically to NAHC. What do you see as the major positive and negative forces/dynamics that have emerged from the Covid-19 pandemic? The level of interest around the use of technology has increased – particularly remote patient monitoring (RPM) and telehealth – where is Congress headed in the use of RPM and telehealth? Will the policy changes that occurred as part of the Covid-19 response be made permanent? What is the outlook for Medicare payments in the future as we continue and then hopefully emerge from the stresses of the pandemic? Hospice –Medicare Advantage (MA) carve in – what should leaders pay attention to here and ...
In this episode of The Post-Acute POV, Lavin Gravis, VP of Service Delivery at HEALTHCAREfirst, sits down with Joanna Rayford, Director of Home Health Care, at Providence Medical Center to understand the benefits of CAHPS reporting. With the ability to drill down by clinicians or patients, Joanna discusses how HEALTHCAREfirst services allows her organization to identify areas for improvement. Listen in as Joanna describes how her organization leverages Hospice CAHPS reporting to get better insight into their quality scores. Resources Learn more about HEALTHCAREfirst services at https://www.healthcarefirst.com/ For more information on Providence Medical Center, please visit: https://www.providencemedical.com/ Listen to more episodes from The Post-Acute POV at www.matrixcare.com/podcast/ Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein may change without notice. We encourage you to seek as appropriate, regulatory, and legal advice on any of the matters covered in this presentation or materials. ...
