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Latest Episodes
20

Insights into using CAHPS surveys to elevate patient care
Cathy Conway, CEO of Hospice of Santa Cruz County, joins Navin Gupta, SVP of MatrixCare’s Home and Hospice Division, to discuss how her team uses data from CAHPS surveys to realign internal strategy, improve patient care—and win the HEALTHCAREfirst Hospice Honors. ...
19

How DirectTrust helps manage security and interoperability
Listen to a conversation between Scott Stuewe of DirectTrust and Navin Gupta as they discuss the balance between security, interoperability, and the challenges of establishing trust between providers who share information electronically. In this podcast, Stuewe explains how DirectTrust is developing standards and rules for exchanging patient data. He offers a glimpse of a future state where secure communications, verified down to the individual, and virtual meetings between providers will automatically populate the EHR without having to leave the workflow. Listen now. ...
18

Insight into KLAS and their passion for the healthcare IT market
Listen to our podcast featuring Paul Hess, research director at KLAS, to learn how KLAS research and rankings can inform your decisions related to healthcare IT and provide insight into post-acute care trends. Hear his perspective on the leading indicator of a vendor’s long-term success, and learn more about other KLAS data available. ...
17

ePrescribe technology to support hospice care
Jared Stong, CEO of BetterRx, joins Navin Gupta, VP of Home Care Solutions for MatrixCare to discuss eprescribe technology and its impact on hospice care. ...
16

The front line experience with COVID-19
A conversation between Navin Gupta, Vice President, Home Care Solutions for MatrixCare and his special guest Paul Pisano, Chief Executive Officer at Interim Healthcare of Hartford, discuss the front line experience with COVID-19. ...
15

RCM support through COVID-19, PDGM, and beyond
A conversation between Navin Gupta, Vice President, Home Care Solutions for MatrixCare and his special guest Jeremy Crow, Director, Revenue Cycle Services, HEALTHCAREfirst, about RCM support through COVID-19, PDTM, and beyond. ...