The expansion into community-based care with Steve Pacicco, president and CEO at MatrixCare, and Bill Dombi, president and CEO at NAHC

Episode 44 August 04, 2021 00:37:52
The expansion into community-based care with Steve Pacicco, president and CEO at MatrixCare, and Bill Dombi, president and CEO at NAHC
The Post-Acute POV
The expansion into community-based care with Steve Pacicco, president and CEO at MatrixCare, and Bill Dombi, president and CEO at NAHC
/

Show Notes

Introduction

In this special episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Steve Pacicco, president and CEO at MatrixCare, and Bill Dombi, president and CEO at National Association of Home Care & Hospice (NAHC), to have a conversation on the expansion into community-based care across post-acute.

Join Navin, Steve, and Bill as they cover strategies for providers looking to expand into community-based care, insights from those who have, and the impact this shift is having on various care segments and healthcare overall. This episode also explains the role technology plays in helping providers diversify and streamline their evolving businesses. Listen to their discussion below.

Topics discussed during today’s episode:

  1. [00:38 – 02:05]: Navin introduces Steve Pacicco and Bill Dombi.
  2. [03:30 – 06:37]: Bill provides his perspective on how the pandemic has changed perspectives around providing care at home and accelerated the expansion into community-based care.
  3. [7:24 – 11:52]: Steve provides his perspective on the shift toward community-based care as the CEO of the technology company with the largest footprint in post-acute care with home and facility-based organizations and what customers are saying about the shift.
  4. [13:10 – 16:50]: Bill provides advice and recommended first steps for brick-and-mortar organizations to take if considering expansion into community-based care.
  5. [18:24 – 21:54]: Next, Bill discusses how the shift impacts existing home and community-based care organizations.
  6. [23:32 - 29:49]: Steve explains how technology can help organizations as they consider the expansion into community-based care.
  7. [31:10 - 35:59]: Bill shares a message with technology providers looking to support organizations as they shift to include community-based care.

Resources

Disclaimer

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

©2021 by MatrixCare

Episode Transcript

No transcript available...

Other Episodes

Episode 19

July 31, 2020 00:29:52
Episode Cover

How DirectTrust helps manage security and interoperability

Listen to a conversation between Scott Stuewe of DirectTrust and Navin Gupta as they discuss the balance between security, interoperability, and the challenges of establishing trust between providers who share information electronically.  In this podcast, Stuewe explains how DirectTrust is developing standards and rules for exchanging patient data. He offers a glimpse of a future state where secure communications, verified down to the individual, and virtual meetings between providers will automatically populate the EHR without having to leave the workflow. Listen now. ...

Listen

Episode 20

August 04, 2020 NaN
Episode Cover

Insights into using CAHPS surveys to elevate patient care

Cathy Conway, CEO of Hospice of Santa Cruz County, joins Navin Gupta, SVP of MatrixCare’s Home and Hospice Division, to discuss how her team uses data from CAHPS surveys to realign internal strategy, improve patient care—and win the HEALTHCAREfirst Hospice Honors. ...

Listen

Episode 52

December 09, 2021 00:31:37
Episode Cover

Developing a robust training program with Don Spiers, Senior Product Manager, Relias

In this episode of the Post-Acute POV, our host Kim Broyer, VP of professional services at MatrixCare, is joined by Don Spiers, Senior Product Manager at Relias, to discuss important tips for developing a robust training program in post-acute care. Listen in to Don and Kim’s conversation as they touch on creating a budget for training, choosing key performance indicators, and working with an interdisciplinary team to boost existing training programs. Don also shares a personal example of the importance of keeping employees engaged and providing a path for growth when working to improve retention. Find their full conversation below. Topics discussed during today’s episode: [01:06 – 03:07]: First, Don provides his origin story and what brought him to his current role as Senior Product Manager at Relias.   [03:24 – 07:26]: Don then provides the three pillars for why he believes a strong training program is important for post-acute care providers: compliance, quality, and turnover. [7:59 – 12:04]: Thirdly, Don describes the importance of being agile when it comes to developing a robust training program. Understanding that business needs will change as well as the needs of your employees is critical.   [12:33 – 18:11]: Don provides recommendations for tools and resources providers should use including in-person training, virtual live courses, and blended learning with on-demand courses employees can view on their own schedules. [18:52 – 22:35]: Next, Don shares how providers should focus on creating a budget, choosing key performance indicators, and working with an interdisciplinary team to boost their existing training program. [23:10 – 26:02]: Don then shares a personal example of the importance of keeping employees engaged and providing a path for growth when working to improve retention. [26:59 – 30:52]: Lastly, ...

Listen