The impact of interoperability with Nick Knowlton, vice president, strategic initiatives, ResMed and board chairman, CommonWell Health Alliance

Episode 39 • March 22, 2021 • 00:31:32
The impact of interoperability with Nick Knowlton, vice president, strategic initiatives, ResMed and board chairman, CommonWell Health Alliance
The Post-Acute POV
The impact of interoperability with Nick Knowlton, vice president, strategic initiatives, ResMed and board chairman, CommonWell Health Alliance
/

Show Notes

Introduction

For this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Nick Knowlton, vice president, strategic initiatives, ResMed, and board chairman, CommonWell Health Alliance, to explain the impact of interoperability.

Listen in as Nick and Navin review the findings from our recent survey which polled 100 health systems and physician groups, 300 home-based care organizations spanning home health, hospice, palliative care, and private duty, and for the first time, 300 skilled nursing facilities. The results show progress—yet significant gaps—and an opportunity for both home-based care providers and skilled nursing facilities to improve their electronic data-sharing capabilities.  

Questions to ask your technology provider to improve interoperability:

  1. Does your system exist in the native workflow or outside of the solution?
  2. Is the documentation your system provides only in a human readable format?
  3. Can your system reconcile medications directly into the patient’s chart?
  4. Can your system provide insight into mid-episode encounters patients are having?
  5. How can your system help with PDGM or navigating palliative care programs?
  6. How is your system able to communicate the quality of care back to referral sources both actively and passively?
  7. Will your system work for my local geography and current referral source relationships?
  8. Ask your vendors about the usual business questions too – Is there a high surcharge to connect? Is it part of my core software package? Is the value aligned with the cost?

Topics discussed during today’s episode:

  1. [02:50 – 04:48]: What is interoperability and what problem does it solve?
  2. [05:41 – 09:22]: The survey found that 95% of providers say they believe interoperability is crucial, compared to 34% in the previous year. Nick explains what he attributes this jump in better understanding the importance of interoperability to.
  3. [11:36 – 14:13]: Nick describes why referring physicians are more likely than ever to switch partners to those who they believe can more effectively process electronic referrals.
  4. [14:47 – 17:50]: Nick explains the four tiers of maturity in relation to interoperability: basic, moderate, advanced, and high-performing.
  5. [18:54 – 20:43]: Nick talks about the types of conversations providers should be having with their technology partners if they are interested in improving interoperability. Note: The questions Nick provided are listed above.
  6. [22:04 - 25:41]: How interoperability can help mitigate immediate workforce issues providers are facing.
  7. [27:00 - 29:54]: How providers who are on the fence about interoperability can get started. Nick lists actionable steps providers can take today.

Resources

Disclaimer

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

©2021 by MatrixCare

Episode Transcript

No transcript available...
Previous Episode
Next Episode

Other Episodes

Episode 30

December 04, 2020 • 00:18:50

Infection tracking of COVID19 for SNFs with Amy Ostrem, VP SNF Solution Strategy at MatrixCare

In this episode of the Post-Acute POV, Kevin Whitehurst, SVP of Skilled Nursing Solutions at MatrixCare sits down with Amy Ostrem, VP of SNF Solution Strategy, to chat about infection tracking. Listen in as they discuss the impact of technology and how organizations can leverage certain solutions to dive deeper into root cause analysis, contact tracing, trends, and more. With over two decades of experience in healthcare technology, Amy has seen firsthand how smart innovation can improve efficiencies for skilled nursing facilities while driving down costs. Hear how she describes new ways these solutions can help identify risks for infections, including COVID19, and how they can enable providers to enhance their quality of care.   What we covered in today’s episode Can you tell us a little bit about your journey and what led you to become the Vice President of Skilled Nursing Solutions Strategy at MatrixCare? So with COVID-19 continue to be a forefront for the world population health, and most importantly, its impact and risk regarding the senior population, can you speak to the topic of infection tracking in skilled nursing facilities? What are you seeing as far as infection tracking with and without technology? One thing with COVID-19 is that seems to be challenging for folks in skilled nursing facilities to be even more proactive in managing the resident risk. Do you have any suggestions for things to look for or research to better track COVID severity risks? Do you have any hints for our listeners on once they do get their COVID severity risk scores and are tracking down the pack, what are some of the best practices on where and how to use this information? With the key infection topics and ...

Listen

Episode 24

October 13, 2020 • 00:30:55

Predicting the future of home care with Bill Dombi, President of NAHC

In this episode of the MatrixCare Podcast, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Bill Dombi, President of the National Association for Home Care & Hospice (NAHC) to discuss the future of health care and more specifically, home care. With reimbursement changes, Navin and Bill explore how Medicare payments will be impacted going forward and what leaders should pay attention to. Listen in as they talk about how providers leverage solutions like telehealth and remote patient monitoring (RPM) during COVID-19 to solve issues such as isolation and more; creating an experience that is both high-touch and high-tech. Show resources Learn more about MatrixCare solutions at https://www.matrixcare.com/ Read the transcript of today’s episode. For more information on NAHC, please visit https://www.nahc.org/ Connect with our host and guest on LinkedIn: Navin Gupta Bill Dombi  Review the questions we discussed Many of us in healthcare/senior care have had a pivotal moment where we decided this was the career for us. Share with us your journey in healthcare and home care specifically to NAHC. What do you see as the major positive and negative forces/dynamics that have emerged from the Covid-19 pandemic? The level of interest around the use of technology has increased – particularly remote patient monitoring (RPM) and telehealth – where is Congress headed in the use of RPM and telehealth? Will the policy changes that occurred as part of the Covid-19 response be made permanent? What is the outlook for Medicare payments in the future as we continue and then hopefully emerge from the stresses of the pandemic? Hospice –Medicare Advantage (MA) carve in – what should leaders pay attention to here and ...

Listen

Episode 35

February 09, 2021 • 00:12:42

Nutrition series part 2: Serving up power nutrition to combat flu season and COVID-19 with Amy Wootton

Introduction In this episode of the Post-Acute POV, we sit down again with Amy Wootton, RDN, LDN, Director of Nutrition Management at MatrixCare to discuss immune-supporting nutrition strategies to reduce your residents’ risk and help speed up recovery during flu season and COVD-19. Amy provides a wealth of information on important nutrients such as vitamin C, zinc, vitamin D, beta carotene, probiotics, and protein and relays the value of including foods that contain these nutrients in meal planning for resident dining. Topics discussed during today’s episode: [01:06 – 02:17]: Amy dives into why nutrition is especially critical during flu season and the COVID-19 pandemic. [02:28 – 04:08]: Amy explains the importance of vitamin C as the only scientifically proven supplement found that can shorten common colds. [04:20 – 05:23]: Benefits of zinc in supporting immune function. [05:42 – 06:44]: Foods that contain vitamin D. [07:02 – 08:02]: Where to find beta-carotene, probiotics, and protein. [08:12 - 09:19]: Adjustments operators have made to meet residents’ nutritional needs during COVID-19. [09:40 - 11:50]: Amy wraps up by describing the benefits of using a nutrition management tool like MealTracker. Resources Learn more about MatrixCare solutions at: https://www.matrixcare.com/ Find out more about serving up power nutrition during flu season and COVID-19 Read the transcript of today’s episode Listen to more episodes of the Post-Acute POV Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials. ©2021 by MatrixCare ...

Listen