In this episode of the MatrixCare Podcast, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Bill Dombi, President of the National Association for Home Care & Hospice (NAHC) to discuss the future of health care and more specifically, home care. With reimbursement changes, Navin and Bill explore how Medicare payments will be impacted going forward and what leaders should pay attention to.
Listen in as they talk about how providers leverage solutions like telehealth and remote patient monitoring (RPM) during COVID-19 to solve issues such as isolation and more; creating an experience that is both high-touch and high-tech.
The content in this presentation is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. Given the fluidity of the current regulatory environment due to the pandemic, we encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation.
In this episode of the Post-Acute POV, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Todd Friedman, Chief Information Security Officer at ResMed, Brian Tolkkinen, Director of Information Security at MatrixCare, and Stephen Squires, Director of Information Security at Brightree, to discuss the non-negotiables related to information security every provider should have when engaging with digital healthcare. Discover best practices for creating and maintaining an effective security program and tips to keep your data and information secure. To properly protect your organization’s information and ensure compliance with regulatory and industry requirements, it’s imperative to have a strong security program. Listen in as our guests dive deeper into what providers should look for when creating their own security strategy and the importance of prevention, response, and recovery while responding to inevitable security incidents. Links mentioned in the episode Shop Safely | CISA Scams and Safety | FBI 2-Factor Authentication What we covered in today’s episode Many organizations and individuals are susceptible to falling for scams, particularly during the holidays. Guide us through some gotchas, tips, and awareness that people should be taking note of. Todd, as the leader over this function, would you mind just framing up the focus areas, and then we'll talk about how you deal with security incidents? What is a security incident? Steve, I know we're talking about prevention, response, and restoration regarding security incidents. What about the aspect of prevention, in particular? How do you view this? In terms of governance, what are some things we should be paying attention to? Testing is an important part of protecting digital data. Steve, you are actively involved in testing information security practices, can you ...
Introduction For this episode of the Post-Acute POV, our host Kevin Whitehurst, SVP of skilled nursing solutions is joined by Frank Nash, director of solutions strategy at MatrixCare. The pair sits down to discuss the benefits of connected care and the four steps to becoming a more connected care provider. Join Kevin and Frank as they break down each step to achieving true interoperability: getting connected, gathering data, documenting accurately, and being a better referral partner. Frank also gives his top recommendations for post-acute care staff committed to strengthening their organization’s interoperability. Listen to their discussion below. Topics discussed during today’s episode: [01:14 – 02:04]: Frank details his origin story and how he became director of solutions strategy at MatrixCare. [02:26 – 04:10]: Frank explains the stats from our recent survey that support referral partners are behind in upgrading their technology solutions then lists the four steps for becoming a more connected care provider. [4:23 – 5:53]: Why getting connected is important and how to join the health information highway. [6:04 – 7:21]: Gathering data via email or using the health information highway like Carequality and Commonwell. [7:30 – 10:08]: The importance of documenting accurately and Frank’s top tips to do so. [10:29 - 12:41]: Gathering information and how listeners can accomplish this step. [12:57 - 13:41]: Frank’s top recommendations for post-acute care staff committed to strengthening their organization’s interoperability. Resources Learn more about MatrixCare at: https://www.matrixcare.com/ Find out more about our commitment to interoperability: https://www.matrixcare.com/interoperability/ Read the transcript of today’s episode Listen to more episodes of the Post-Acute POV Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage ...
In this episode of the Post-Acute POV, our host Kerri Harpole, RN, Director of Product Specialists at MatrixCare, sits down with Melissa Kozak, RN, Co-Founder and President at Citus Health to discuss how technology is streamlining collaboration and communication in home-based care. Join Kerri and Melissa as they discuss one provider to another, the prevalence of communication issues in home-based care, the necessity of secure mobile messaging, how to encourage adoption of mobile technology, and more. Melissa details how clinical staff are overburdened and hungry for technology that will take away busy work and allow time for clinical hands-on care. Listen to their discussion below. Topics discussed during today’s episode: [01:53 – 03:47]: Melissa provides her origin story as a registered nurse and how common pain points she experienced in the field prompted the genesis of Citus Health. [04:45 – 06:58]: Secondly, Melissa describes the prevalence of communication issues in home-based care. [7:44 – 10:34]: Next, Kerri presents the necessity of secure mobile messaging to streamline communication and Melissa discusses Citus’ purpose-built solution. [11:00 – 13:48]: Melissa then discusses the many use cases for Citus’ form center which uses app-less technology. [13:52 – 16:11]: Melissa details how mobile technology allows patients to communicate with their nurses and caregivers 24/7 which reduces readmissions. [16:52 - 21:48]: Next, Melissa describes how they’ve encouraged adoption and seen success due to a preexisting familiarity with mobile technology. [22:27 - 24:27]: Melissa shares how clinical staff are overburdened and hungry for technology that will take away busy work and allow time for clinical hands-on care. [24:46 - 27:47]: Melissa explains the importance of an inclusive solution that is user-friendly and helps a wide range of clinicians. [27:58 - 29:45]: Lastly, Melissa emphasizes the ...
