Connecting care at home with Steve Herron, Senior Director, Long Term and Post-Acute Care, Cerner

Episode 43 June 23, 2021 00:24:55
Connecting care at home with Steve Herron, Senior Director, Long Term and Post-Acute Care, Cerner
The Post-Acute POV
Connecting care at home with Steve Herron, Senior Director, Long Term and Post-Acute Care, Cerner
/

Show Notes

Introduction

In this episode of the Post-Acute POV, our host, Bob Anderson, VP of sales for home and hospice at MatrixCare is joined by Steve Herron, senior director of long-term and post-acute care at Cerner to have a conversation on connecting care at home.

Join Bob and Steve as they discuss the partnership between Cerner and MatrixCare, the key types of data that should be exchanged when connecting care at home, formal and informal health networks, and the importance of creating a bridge between disparate EMRs and other sources to create one longitudinal record for the patient. Listen to their discussion below.

Topics discussed during today’s episode:

  1. [01:30 – 04:15]: Steve provides an introduction on Cerner for listeners who may be unfamiliar and how the company became partners with ResMed.  
  2. [04:25 – 06:51]: Next, Steve dives into the factors that encouraged Cerner to choose MatrixCare as their EMR platform partner and how KLAS scores validated their decision.
  3. [7:02 – 12:44]: When it comes to interoperability and connected care at home, Steve provides the key types of data that should be exchanged.
  4. [12:53 – 15:01]: Next, the pair discuss how Cerner clients benefit from the partnership with MatrixCare.
  5. [15:16 – 16:04]: Steve explains the difference between community agencies and health system clients and how both can utilize MatrixCare via Cerner.
  6. [16:09 - 18:37]: The pair discuss formal and informal health networks and the importance of connecting disparate EMRs and other sources to create one longitudinal record for the patient.
  7. [18:41 - 22:33]: Steve describes the benefits of Healthy Intent, Cerner’s health network.
  8. [22:50 - 23:44]: Lastly, Steve explains that he believes the next phase of connecting care in the market will be what we choose to do with our data.

Resources

Disclaimer

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek, as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

©2021 by MatrixCare

Episode Transcript

No transcript available...

Other Episodes

Episode 5

December 28, 2018 00:13:52
Episode Cover

Why customization means the death of innovation

In this episode of MatrixCare’s podcast, we introduce Lee Kilmer - VP of Product Management. He explains why too much customization isn't good for both the customer and the vendor. ...

Listen

Episode 51

December 03, 2021 00:19:56
Episode Cover

Attracting and retaining the right staff with Deborah Wesley, RN, BN, MSN, MHA, CEO, Addison County Home Health and Hospice

In this episode of the Post-Acute POV, our host Eric Grunden, Chief Customer Officer, is joined by Deborah Wesley, RN, BN, MSN, MHA, CEO, Addison County Home Health and Hospice, to have a conversation on attracting and retaining the right staff across post-acute care. Join Deborah and Eric as they discuss the impact the pandemic and vaccination mandates have had on recruiting staff, the specific qualities her team looks for in candidates, the importance of displaying empathy to retain employees, and how Addison County Home Health and Hospice uses their EHR as a strategic piece of their recruitment plan. Listen to their discussion below. Topics discussed during today’s episode: [01:15 – 02:53]: Deborah provides an introduction on herself and the history and mission of Addison County Home Health and Hospice. [03:32 – 04:43]: Second, Deborah comments on 2021 being called “The Great Resignation” and the impact that the pandemic has had on attracting and retaining the right staff. [4:56 – 9:09]: Third, Deborah describes how COVID vaccine mandates have impacted neighboring home health organizations and how Addison County Home Health and Hospice was able to reach a status of 100% vaccination. [9:45 – 11:26]: Deborah then explains how her organization uses their EHR as a strategic piece of their recruitment plan and the emphasis they place on work-life balance. [11:48 – 13:09]: Next, Deborah discusses what her team looks for when recruiting to maintain their positive culture and the importance of being open to challenges and change. [13:30 - 14:46]: Deborah shares how, as their EHR continues to evolve, they are provided with more opportunities to engage their staff by encouraging them to learn new aspects of the software like voice-to-text and developing individualized care ...

Listen

Episode 48

October 13, 2021 00:41:46
Episode Cover

The evolution of the EHR with Seth Joseph, Managing Director, Summit Health, and Chief Strategy Officer, Swift Medical

In the latest episode of the Post-Acute POV, Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Seth Joseph, managing director, Summit Health, and chief strategy officer, Swift Medical. The pair takes part in an insightful conversation on the evolution of the EHR (electronic health record), the transition to the intelligent EHR, and the necessity of employing platform thinking.   Join Navin and Seth as they discuss why EHRs are a continued source of friction and physician burnout in post-acute care, and the varying requirements for a technology solution used in acute, ambulatory, and post-acute care. Listen to their discussion below. Topics discussed during today’s episode: [02:26 – 06:57]: Seth provides his origin story and what led him to his passion of solving issues in healthcare using technology. [08:05 – 15:27]: Seth then tackles the question of why EHRs are a continued source of friction and physician burnout in post-acute care. [17:59 – 22:10]: Next, Seth explains the difference in requirements for a technology solution used in acute, ambulatory, and post-acute care. An EHR used in post-acute care is deeply complex, making it imperative to employ platform thinking as the industry transitions toward the intelligent EHR. [23:54 – 28:47]: Seth touches on the threat that big tech could bring to the future of EHRs. [29:46 – 37:51]: Seth concludes the conversation by describing the two viable paths forward for the EHR: creating an interconnected ecosystem of the best of breed applications–a headless EHR–and creating an API ecosystem that enables this platform to co-exist. Articles mentioned in this conversation: Death by A Thousand Clicks To E(HR) or not to E(HR) Resources Learn more about MatrixCare at: https://www.matrixcare.com/ Find out more about Summit Health ...

Listen