Insights into using CAHPS surveys to elevate patient care

The Post-Acute POV

Aug 04 2020 | NaN

00:00 / NaN

Show Notes

Cathy Conway, CEO of Hospice of Santa Cruz County, joins Navin Gupta, SVP of MatrixCare’s Home and Hospice Division, to discuss how her team uses data from CAHPS surveys to realign internal strategy, improve patient care—and win the HEALTHCAREfirst Hospice Honors.

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