Insights into using CAHPS surveys to elevate patient care

Episode 20 August 04, 2020 NaN
Insights into using CAHPS surveys to elevate patient care
The Post-Acute POV
Insights into using CAHPS surveys to elevate patient care
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Show Notes

Cathy Conway, CEO of Hospice of Santa Cruz County, joins Navin Gupta, SVP of MatrixCare’s Home and Hospice Division, to discuss how her team uses data from CAHPS surveys to realign internal strategy, improve patient care—and win the HEALTHCAREfirst Hospice Honors.

Episode Transcript

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