Bridging the gap: Tech-powered care transition strategies with Chris Pugliese, Director of Product Interoperability

Introduction  

In the latest episode of the Post-Acute POV podcast, our host, Chris Pugliese, Director of Product Interoperability, is joined by Holly Miller, MD, MBA, FHIMSS, Chief Medical Officer, MedAllies, Brooke Vanderpool, MSN, RN, Assistant Vice President of Patient Services, National HealthCare Corporation, and Allison Rainey, APRN, FNP-BC, our Head of Nursing and Clinical Informatics.

The group explores the critical role of technology in streamlining care transitions and promoting patient-centered, cost-effective care while providing actionable strategies providers can implement today to enhance care coordination, boost patient outcomes, and gain a competitive edge. Listen in.

Topics discussed during today’s episode:  

1. [00:35 – 03:21]: McKnight’s Senior Living Editor, Lois Bowers, introduces Chris and our guests for this episode.
2. [03:21 – 06:36]: Chris kicks off the conversation by introducing key topics including the current state of interoperability and technology gaps in post-acute care.
3. [06:36 – 11:28]: Next, Chris introduces a policy spotlight, examining the CURES Act, TEFCA, and the establishment of a certification process for QHINs.
4. [11:28 – 13:59]: Chris touches on the unique problems in skilled nursing including the separation from the rest of healthcare, patients receiving care for more extended periods of time, and multiple providers having overlapping responsibility for one patient.
5. [13:59 – 16:01]: Brooke joins the conversation to discuss her organization’s unique interoperability needs and what tools have helped meet their growing set of demands.
6. [16:01 – 17:55]: Dr. Miller details her experience with 360x and how the program designed a closed loop referral process for long-term post-acute care.
7. [18:24 – 21:05]: Next, Allison offers insight on the best way to communicate information from one care setting to another in a timely and cohesive manner.
8. [21:21 – 23:42]: Miller discusses the key benefits facility-based care providers can achieve using QHINs.
9. [24:17 – 24:58]: Brooke emphasizes the importance of having a timely, accurate, and up-to-date exchange of information.
10. [25:44 – 28:15]: Allison shares her thoughts on the main obstacles around adopting EHR certification.
11. [28:15 – 29:19]: Dr. Miller goes on to explain the importance of electronic interoperability.
12. [29:39 – 31:52]: Brooke wraps up the conversation by touching on ways to streamline information sharing with hospitals.

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Learn more about our skilled nursing solution: https://www.matrixcare.com/resources/#skilled-nursing
• Check out MedAllies: https://www.medallies.com/
• Discover National HealthCare Corporation: https://nhccare.com/
• Listen to more episodes of the Post-Acute POV  

  Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

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