Advancing patient care with Windy Adams, SVP of Client Experience and Strategic Partnerships at Forcura

In the latest episode of the Post-Acute POV podcast, our host, Nick Knowlton, vice president of strategic initiatives at ResMed, is joined by Windy Adams, senior vice president of client experience and strategic initiatives at Forcura, a cloud-based software solution that simplifies document workflow, data exchange, and secure communication from any device – all while interfacing seamlessly with customers’ existing systems. 

The pair explores Windy's career transition from finance to healthcare technology and the value Forcura provides to post-acute care providers. The conversation highlights Forcura's commitment to enhancing the operational capabilities of healthcare agencies and their integration with MatrixCare that enables staff to make more informed decisions and helps to ensure the highest quality care for patients. Listen in.

Topics discussed during today’s episode:  

1. [00:35 – 02:29]: Nick introduces our guest, Windy, and she provides some background on her transition from working in FinTech to healthcare technology and an overview of the relationship between MatrixCare and Forcura.
2. [02:29 – 03:55]: Windy shares an overview of Forcura as an enterprise workflow solution that enhances efficiency and care coordination.
3. [03:55 – 05:21]: Next, the pair dives into current trends in agency operations, including centralization, staff investment and interest in AI solutions.
4. [05:21 – 06:29]: Windy details Forcura's response to the demand for technology enhancement, focusing on referral management and care coordination.
5. [06:29 – 07:33]: Windy provides use cases for Forcura's referral summary, including improving intake efficiency and supporting billing and coding.
6. [07:33 – 08:23]: Windy shares strategies for encouraging physician adoption of Forcura’s e-signature technology by simplifying the process.
7. [08:23 – 09:01]: Nick and Windy discuss data security and Forcura's HITRUST certification as a measure of commitment to secure technology.
8. [09:01 – 09:41]: The pair covers the user experience when integrating Forcura with MatrixCare, focusing on reducing manual data entry and enhancing documentation processes.
9. [09:41 – 10:59]: Nick closes out the conversation by asking Windy to touch on future innovations in Forcura's software, focusing on AI integration and improved data interoperability.

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Find out more about Forcura: https://www.forcura.com/
• Listen to more episodes of the Post-Acute POV  

Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

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