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Latest Episodes
22

Telehealth insights for SNFs to manage out of hospital health
In this episode of the MatrixCare Podcast, Kevin Whitehurst, SVP of the Skilled Nursing Solutions at MatrixCare, sits down with Frank Nash, Product Manager of CareCommunity to chat about trending topics within the industry, including telehealth visits, CMS changes due to COVID-19 (coronavirus), and the workflow impact to the nurses on the frontlines. Frank Nash has a range of experience within the healthcare technology market and has helped deliver SaaS-based (software-as-a-service) solutions to support out of hospital care for over 7 years. With a deep understanding of the industry, Frank shares his thoughts on how skilled nursing providers should leverage telehealth to help manage out of hospital health. Listen to the podcast to hear his tips on what to look for in a telehealth solution. Download the transcript. Questions Why is telehealth an important topic now and what will its impact be in the long-term? What CMS changes have occurred due to COVID-19? What industry trends have we seen with the adoption of telehealth? Should providers be concerned once the HIPAA rules regarding telehealth expire? How well are the physicians adopting telehealth and is it providing value? What has the impact been to the nurses on the frontlines? Will telehealth support their needs? Has there been any difficulty for them using a telehealth solution? How can a telehealth solution improve the quality of life for both residents and their families? What should SNF providers look for when pursuing a telehealth solution? What recommendations and tips do you have? Resources Learn more about MatrixCare solutions at https://www.matrixcare.com/ For more information on CareCommunity, please visit: matrixcare.com/carecommunity For more information on Third Eye, please visit: https://thirdeyehealth.net/ Connect with our host and guest on LinkedIn or Twitter: Kevin Whitehurst Frank Nash Please note, ...
21

EVV, COVID-19, and staying focused on patient care
In this episode of the MatrixCare Podcast, Navin Gupta sits down with Bobby Lolley, executive director of the Home Care Association of Florida (HCAF). Listen in as they chat about trending themes within the industry; such as, electronic visit verification (EVV), COVID-19 (coronavirus), and staying focused on patient care. About HCAF HCAF is a trade association representing the home care industry. However, they do a number of things beyond representation, from advocacy to education, and more. Their mission is to be able to serve patients and clients in their homes while providing high quality, cost-effective services. So, we're very excited to be able to have Bobby join us on this episode. Bobby has 20+ years in the healthcare industry, with a range of experience from the ICU, to home care, and hospice. His experiences have varied from being a per diem staff nurse in a small rural community to a regional director for a large national chain. Learn more about Bobby and his thoughts on EVV, COVID-19, and patient care. Listen to the full podcast now. This content is for informational purposes only and is provided “as-is.” Information and views expressed herein may change without notice. As such, we encourage you to seek appropriate, regulatory, and legal advice on the matters covered. ...
20

Insights into using CAHPS surveys to elevate patient care
Cathy Conway, CEO of Hospice of Santa Cruz County, joins Navin Gupta, SVP of MatrixCare’s Home and Hospice Division, to discuss how her team uses data from CAHPS surveys to realign internal strategy, improve patient care—and win the HEALTHCAREfirst Hospice Honors. ...
19

How DirectTrust helps manage security and interoperability
Listen to a conversation between Scott Stuewe of DirectTrust and Navin Gupta as they discuss the balance between security, interoperability, and the challenges of establishing trust between providers who share information electronically. In this podcast, Stuewe explains how DirectTrust is developing standards and rules for exchanging patient data. He offers a glimpse of a future state where secure communications, verified down to the individual, and virtual meetings between providers will automatically populate the EHR without having to leave the workflow. Listen now. ...
18

Insight into KLAS and their passion for the healthcare IT market
Listen to our podcast featuring Paul Hess, research director at KLAS, to learn how KLAS research and rankings can inform your decisions related to healthcare IT and provide insight into post-acute care trends. Hear his perspective on the leading indicator of a vendor’s long-term success, and learn more about other KLAS data available. ...
17

ePrescribe technology to support hospice care
Jared Stong, CEO of BetterRx, joins Navin Gupta, VP of Home Care Solutions for MatrixCare to discuss eprescribe technology and its impact on hospice care. ...