The Post-Acute POV

Tune in for informative conversations covering a range of topics for post-acute providers. The Post-Acute POV focuses on the importance of innovative technology in care settings, and how it can help home-based and facility-based organizations optimiz ...more

Latest Episodes

46

September 21, 2021 00:20:50
Managing financials in post-acute care with Stacy Dobson, CFO, United Methodist Retirement Homes, Inc.

Managing financials in post-acute care with Stacy Dobson, CFO, United Methodist Retirement Homes, Inc.

In this episode of the Post-Acute POV, our host, Mauricio Hermosillo, Product Manager for Enterprise Financials at MatrixCare, is joined by Stacy Dobson, CFO, United Methodist Retirement Homes, to discuss the intricacies of managing financials in post-acute care. Join Mauricio and Stacy as they have a conversation on how using technology to support general ledger, accounts payable, fixed assets, and payroll streamlines processes which saves time and avoids manual work. This episode also presents the importance of working with a technology provider that listens to customers’ needs to provide a user-friendly product. Listen to their discussion below. Topics discussed during today’s episode: [01:19 – 04:09]: Stacy describes his origin story including his journey at UMRH and relationship with MatrixCare. [04:43 – 06:25]: Next, Stacy shares his experience with our products, specifically Enterprise Financials. [6:39 – 8:51]: Stacy explains how using technology to support general ledger and accounts payable saves his team an immense amount of time. [9:08 – 12:10]: Stacy goes on to describe how the fixed assets and payroll modules help streamline processes and avoid manual work within his organization. [12:39 – 16:20]: Stacy discusses the importance of working with a technology provider that listens to customers’ needs. [17:09 - 19:52]: The pair end the conversation by detailing the value of selecting a user-friendly product and the necessity of using customer feedback in the thought process behind new and improved features. Resources Learn more about MatrixCare at: https://www.matrixcare.com/ Find out more about United Methodist Retirement Homes: https://www.umrh.org/   Read the transcript of today’s episode Listen to more episodes of the Post-Acute POV Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without ...

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46

September 13, 2021 00:11:50
Managing food allergens with Anita Hoffman, Director of Culinary Service, Palm Garden and Nicole Fresta, Clinical Dietitian, Palm Garden

Managing food allergens with Anita Hoffman, Director of Culinary Service, Palm Garden and Nicole Fresta, Clinical Dietitian, Palm Garden

In this episode of the Post-Acute POV, our host Amy Wootton, RDN, Director of Nutrition, MatrixCare, is joined by Anita Hoffman, Director of Culinary Service, and Nicole Fresta, Clinical Dietitian, Palm Garden Health and Rehabilitation Center, for a conversation on managing food allergens across post-acute care. Listen in as Amy, Anita, and Nicole discuss the importance of identifying and documenting food allergies, surprising factors that can lead to an allergic reaction, and tips for managing a resident’s food allergies via their plan of care. This episode will describe the severity of managing food allergens and introduce how MealTracker’s new allergen feature can help. Listen to their discussion below. Topics discussed during today’s episode: [01:21 – 02:07]: Anita and Nicole both provide their origin stories and how they found their focus on nutrition in long-term care. [02:25 – 02:48]: Anita explains why managing food allergens is so important. [02:58 – 04:10]: Nicole provides her recommendations for managing a resident with food allergies including working with their plan of care and documentation. [04:43 – 05:32]: Nicole explains some of the common factors that can lead to an allergic reaction when preparing food for a resident. [06:04 – 08:00]: Anita and Nicole detail their experience with MealTracker, including how long Palm Garden has used the product and which features they use most often. [08:24 - 10:24]: The pair discuss the benefits they’ve experienced using the new allergen feature that MealTracker provides. Resources Learn more about nutrition management at MatrixCare: https://www.matrixcare.com/nutrition-management/ Find out more about Palm Garden: https://palmgarden.com/ Read the transcript of today’s episode Listen to more episodes of the Post-Acute POV Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views ...

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45

August 18, 2021 00:22:41
Driving better patient outcomes via medication reconciliation with Rachel Petersen, Manager of Product Innovation, Surescripts and Jill Lytwyn, Key Account Executive, Surescripts

Driving better patient outcomes via medication reconciliation with Rachel Petersen, Manager of Product Innovation, Surescripts and Jill Lytwyn, Key Account Executive, Surescripts

Introduction In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Rachel Petersen, Manager of Product Innovation, Medication History and PDMP at Surescripts, and Jill Lytwyn, Key Account Executive at Surescripts. The three discuss driving better patient outcomes via medication reconciliation in home care. Join Rachel, Jill, and Navin as they cover the issue of medication reconciliation, the genesis of Surescripts, and the Surescripts Network Alliance. Learn how their solution can help providers stop relying on manual processes and streamline transitions of care by reducing errors of admission, duplicate medications, and drug interactions. Listen to the episode below. Topics discussed during today’s episode: [00:38 – 02:49]: Navin introduces our guests, Rachel Petersen and Jill Lytwyn. [02:49 – 07:33]: Rachel and Jill provide their origin stories and what brought them to their current positions at Surescripts. [8:43 – 10:20]: Jill explains the genesis of Surescripts and the Surescripts Network Alliance. Through this alliance and Surescripts’ various partnerships, they have connected over two million health care professionals and organizations. [10:51 – 13:12]: Jill describes the issue of medication reconciliation and how obtaining medication history on a patient via technology streamlines transitions of care by reducing errors of admission, duplicate medications, and drug interactions. [10:24 – 16:07]: By using a medication reconciliation solution, Surescripts has seen an average of 45 minutes in time savings. This corresponds directly to cost savings for care providers. [16:56 – 18:25]: Rachel explains how understanding the “why” behind clinical decision-making can greatly improve data quality and drive better patient outcomes. [19:23 – 22:10]: Rachel describes the considerations that providers should be taking when making EHR decisions including selecting a platform that allows ...

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44

August 04, 2021 00:37:52
The expansion into community-based care with Steve Pacicco, president and CEO at MatrixCare, and Bill Dombi, president and CEO at NAHC

The expansion into community-based care with Steve Pacicco, president and CEO at MatrixCare, and Bill Dombi, president and CEO at NAHC

Introduction In this special episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Steve Pacicco, president and CEO at MatrixCare, and Bill Dombi, president and CEO at National Association of Home Care & Hospice (NAHC), to have a conversation on the expansion into community-based care across post-acute. Join Navin, Steve, and Bill as they cover strategies for providers looking to expand into community-based care, insights from those who have, and the impact this shift is having on various care segments and healthcare overall. This episode also explains the role technology plays in helping providers diversify and streamline their evolving businesses. Listen to their discussion below. Topics discussed during today’s episode: [00:38 – 02:05]: Navin introduces Steve Pacicco and Bill Dombi. [03:30 – 06:37]: Bill provides his perspective on how the pandemic has changed perspectives around providing care at home and accelerated the expansion into community-based care. [7:24 – 11:52]: Steve provides his perspective on the shift toward community-based care as the CEO of the technology company with the largest footprint in post-acute care with home and facility-based organizations and what customers are saying about the shift. [13:10 – 16:50]: Bill provides advice and recommended first steps for brick-and-mortar organizations to take if considering expansion into community-based care. [18:24 – 21:54]: Next, Bill discusses how the shift impacts existing home and community-based care organizations. [23:32 - 29:49]: Steve explains how technology can help organizations as they consider the expansion into community-based care. [31:10 - 35:59]: Bill shares a message with technology providers looking to support organizations as they shift to include community-based care. Resources Learn more about MatrixCare: https://www.matrixcare.com/ Learn more about NAHC: https://www.nahc.org/ Read the transcript ...

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43

June 23, 2021 00:24:55
Connecting care at home with Steve Herron, Senior Director, Long Term and Post-Acute Care, Cerner

Connecting care at home with Steve Herron, Senior Director, Long Term and Post-Acute Care, Cerner

Introduction In this episode of the Post-Acute POV, our host, Bob Anderson, VP of sales for home and hospice at MatrixCare is joined by Steve Herron, senior director of long-term and post-acute care at Cerner to have a conversation on connecting care at home. Join Bob and Steve as they discuss the partnership between Cerner and MatrixCare, the key types of data that should be exchanged when connecting care at home, formal and informal health networks, and the importance of creating a bridge between disparate EMRs and other sources to create one longitudinal record for the patient. Listen to their discussion below. Topics discussed during today’s episode: [01:30 – 04:15]: Steve provides an introduction on Cerner for listeners who may be unfamiliar and how the company became partners with ResMed.   [04:25 – 06:51]: Next, Steve dives into the factors that encouraged Cerner to choose MatrixCare as their EMR platform partner and how KLAS scores validated their decision. [7:02 – 12:44]: When it comes to interoperability and connected care at home, Steve provides the key types of data that should be exchanged. [12:53 – 15:01]: Next, the pair discuss how Cerner clients benefit from the partnership with MatrixCare. [15:16 – 16:04]: Steve explains the difference between community agencies and health system clients and how both can utilize MatrixCare via Cerner. [16:09 - 18:37]: The pair discuss formal and informal health networks and the importance of connecting disparate EMRs and other sources to create one longitudinal record for the patient. [18:41 - 22:33]: Steve describes the benefits of Healthy Intent, Cerner’s health network. [22:50 - 23:44]: Lastly, Steve explains that he believes the next phase of connecting care in the market will be what we choose to do with ...

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42

June 03, 2021 00:22:43
Driving operational success in home-based palliative care with Sarah Kivett, BSN, RN, CHPN, Director of Palliative Care Services, Hospice & Palliative Care of Iredell County

Driving operational success in home-based palliative care with Sarah Kivett, BSN, RN, CHPN, Director of Palliative Care Services, Hospice & Palliative Care of Iredell County

Introduction In this episode of the Post-Acute POV, our host, Melissa Polly, director of marketing for home & hospice, sits down with Sarah Kivett, BSN, RN, CHPN, director of palliative care services, Hospice & Palliative Care of Iredell County. The topic for their conversation is driving operational success in home-based palliative care and how to start a palliative care program within your organization. Join Melissa and Sarah as they discuss the foundation of success for a new palliative care program: ensuring organizational buy-in, understanding payer sources, being patient, and more. This episode will provide a firsthand look at obstacles your organization may face when starting a palliative care program and tips for finding success. Listen to their discussion below. Topics discussed during today’s episode: [01:11 – 03:23]: Sarah provides her origin story and explains outpatient palliative care and its importance. [03:35 – 06:05]: She then shares her top tips for creating a successful palliative care program, including organizational buy-in and a strong understanding of palliative care. [6:21 – 9:20]: Next, Sarah and Melissa discuss the reasons organizations may fail when starting a palliative care program, including being impatient and failing to understand their payer sources. [9:46 – 13:01]: Sarah walks us through how Iredell’s hospital-based palliative care program works and how clinicians document using the EHR. [13:22 – 17:48]: They then discuss the types of interoperability that are key in palliative care, including e-referrals and direct messaging. [18:06 - 19:38]: Finally, Sarah describes how CommonWell and Carequality have helped her team drive operational success. [19:54 - 21:54]: Sarah leaves us with advice for organizations considering starting their own palliative care program. Resources Learn more about MatrixCare at: https://www.matrixcare.com/ Find out more about Hospice & Palliative Care of Iredell County: ...

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