The Post-Acute POV

Tune in for informative conversations covering a range of topics for post-acute providers. The Post-Acute POV focuses on the importance of innovative technology in care settings, and how it can help home-based and facility-based organizations ...more

Latest Episodes

33

January 27, 2021 00:31:29
The evolution of ResMed with Michael “Mick” Farrell, CEO of ResMed

The evolution of ResMed with Michael “Mick” Farrell, CEO of ResMed

In this episode of the Post-Acute POV, we sit down with Michael “Mick” Farrell, CEO of ResMed to discuss ResMed’s origin and how the company evolved to be one of the world's leading strategic players in out of hospital software. Connecting his vocation with a larger purpose, Mick describes his four roles in life and his passion for healthcare. Hear how he tells the story of how it all started and the journey that led this medical device company to enter the realm of digital health. Topics discussed during today’s episode: [01:56 - 05:30]: Mick dives into his motivation, drive, and inspiration. [06:30 – 10:30]: The founding story of ResMed and how it all started. [10:33 - 15:40]: ResMed’s progress on transforming 250 million lives by 2025. [16:10 – 23:02]: Why ResMed expanded its reach into SaaS offerings. [23:50 – 29:00]: The synergistic value propositions that exist between ResMed’s core business and the out-of-hospital space. [29:56 - 30:40]: The future of digital healthcare and the opportunities that lay ahead. Resources Learn more about MatrixCare solutions at https://www.matrixcare.com/ For more information about ResMed SaaS, please visit: https://www.resmed.com/wellconnected/ Read the transcript of today’s episode Listen to more episodes of the Post-Acute POV Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials. ...

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32

January 19, 2021 00:32:05
Information security: The non-negotiables in digital healthcare acceleration part II with Todd Friedman, Brian Tolkkinen, and Stephen Squires

Information security: The non-negotiables in digital healthcare acceleration part II with Todd Friedman, Brian Tolkkinen, and Stephen Squires

In this episode of the Post-Acute POV, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Todd Friedman, Chief Information Security Officer at ResMed, Brian Tolkkinen, Director of Information Security at MatrixCare, and Stephen Squires, Director of Information Security at Brightree, to discuss the non-negotiables related to information security every provider should have when engaging with digital healthcare. Discover best practices for creating and maintaining an effective security program and tips to keep your data and information secure. To properly protect your organization’s information and ensure compliance with regulatory and industry requirements, it’s imperative to have a strong security program. Listen in as our guests dive deeper into what providers should look for when creating their own security strategy and the importance of prevention, response, and recovery while responding to inevitable security incidents. Links mentioned in the episode Shop Safely | CISA                Scams and Safety | FBI                    2-Factor Authentication    What we covered in today’s episode Many organizations and individuals are susceptible to falling for scams, particularly during the holidays. Guide us through some gotchas, tips, and awareness that people should be taking note of. Todd, as the leader over this function, would you mind just framing up the focus areas, and then we'll talk about how you deal with security incidents? What is a security incident? Steve, I know we're talking about prevention, response, and restoration regarding security incidents. What about the aspect of prevention, in particular? How do you view this? In terms of governance, what are some things we should be paying attention to? Testing is an important part of protecting digital data. Steve, you are actively involved in testing information security practices, can you ...

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31

January 05, 2021 00:09:35
Understanding the benefits of CAHPS reporting with Joanna Rayford, Director of Home Health Care, at Providence Medical Center

Understanding the benefits of CAHPS reporting with Joanna Rayford, Director of Home Health Care, at Providence Medical Center

In this episode of The Post-Acute POV, Lavin Gravis, VP of Service Delivery at HEALTHCAREfirst, sits down with Joanna Rayford, Director of Home Health Care, at Providence Medical Center to understand the benefits of CAHPS reporting. With the ability to drill down by clinicians or patients, Joanna discusses how HEALTHCAREfirst services allows her organization to identify areas for improvement. Listen in as Joanna describes how her organization leverages Hospice CAHPS reporting to get better insight into their quality scores. Resources Learn more about HEALTHCAREfirst services at https://www.healthcarefirst.com/ For more information on Providence Medical Center, please visit: https://www.providencemedical.com/ Listen to more episodes from The Post-Acute POV at www.matrixcare.com/podcast/   Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein may change without notice. We encourage you to seek as appropriate, regulatory, and legal advice on any of the matters covered in this presentation or materials. ...

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30

December 04, 2020 00:18:50
Infection tracking of COVID19 for SNFs with Amy Ostrem, VP SNF Solution Strategy at MatrixCare

Infection tracking of COVID19 for SNFs with Amy Ostrem, VP SNF Solution Strategy at MatrixCare

In this episode of the Post-Acute POV, Kevin Whitehurst, SVP of Skilled Nursing Solutions at MatrixCare sits down with Amy Ostrem, VP of SNF Solution Strategy, to chat about infection tracking. Listen in as they discuss the impact of technology and how organizations can leverage certain solutions to dive deeper into root cause analysis, contact tracing, trends, and more. With over two decades of experience in healthcare technology, Amy has seen firsthand how smart innovation can improve efficiencies for skilled nursing facilities while driving down costs. Hear how she describes new ways these solutions can help identify risks for infections, including COVID19, and how they can enable providers to enhance their quality of care.   What we covered in today’s episode Can you tell us a little bit about your journey and what led you to become the Vice President of Skilled Nursing Solutions Strategy at MatrixCare? So with COVID-19 continue to be a forefront for the world population health, and most importantly, its impact and risk regarding the senior population, can you speak to the topic of infection tracking in skilled nursing facilities? What are you seeing as far as infection tracking with and without technology? One thing with COVID-19 is that seems to be challenging for folks in skilled nursing facilities to be even more proactive in managing the resident risk. Do you have any suggestions for things to look for or research to better track COVID severity risks? Do you have any hints for our listeners on once they do get their COVID severity risk scores and are tracking down the pack, what are some of the best practices on where and how to use this information? With the key infection topics and ...

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28

November 05, 2020 00:34:28
The 4 pillars of a successful COVID-19 response with Dr. Dheeraj Mahajan, President and CEO of Chicago Internal Medicine Practice & Research (CIMPAR)

The 4 pillars of a successful COVID-19 response with Dr. Dheeraj Mahajan, President and CEO of Chicago Internal Medicine Practice & Research (CIMPAR)

In this episode, Kevin Whitehurst, SVP of the Skilled Nursing Solutions at MatrixCare, sits down with Dr. Dheeraj Mahajan (Dr.Raj), MD, to discuss the 4 pillars of a successful COVID-19 response for skilled nursing providers. With important themes ranging from infection control and testing, we uncover best practices and ways providers can stay ahead of the pandemic. Dr. Raj is the President and CEO of the Chicago Internal Medicine Practice and Research (CIMPAR). With his experience running his own practice and assisting local and state health departments on COVID-19 response guidelines, Dr. Raj, goes over the four key areas to ensure success. Listen in as we unpack these pillars and discuss ways technology can help providers stay ahead of the curve. Questions asked during the interview Why don't we begin with you telling us about yourself and your experience with the pandemic? Why don't we start with the first pillar of success and tell us about infection control? Can you share with our listeners what you understand about testing and what your recommendations are? We hear a lot out there about PPE. PPE being the third pillar of success, can we talk about that? So moving on to the fourth pillar of success, and this is again, like the other three topics we hear about all the time and it's staffing. Let's talk about that, Dr. Raj. What can you share with our listeners about your experience with technology and also what you see necessary for the future? What does it look like for the future of this industry, the future of healthcare after what we've experienced and what we're currently experiencing, because now we're hearing about vaccines and new medications, what does this all ...

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27

October 28, 2020 00:27:31
Hospice and palliative care in a COVID-19 world with Edo Banach, President and CEO, NHPCO

Hospice and palliative care in a COVID-19 world with Edo Banach, President and CEO, NHPCO

In this episode of the MatrixCare podcast, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Edo Banach, President and CEO of the National Hospice and Palliative Care Organization (NHPCO), to chat about the impacts of the pandemic on hospice and palliative care and where he believes the industry is headed. During a time when so much is unknown for care providers, we discuss the need to provide pre-acute care, balancing telehealth and in-person visits, and how we can support those who have been most impacted by COVID-19. Listen in as Edo provides expert insight on the current state of the industry and what hospice and palliative care organizations should prepare for in the future.   Questions we asked during this episode: Share with us a little bit about your origin story and your passion for the aging. How did you find your purpose and calling? What do you see as the major positive and negative dynamic forces for caregivers? How has the pandemic changed the post-acute care landscape? Where is Congress and the administration headed with the use of RPM and telehealth and making some of these tools impermanent? What should leaders pay attention to regarding Medicare? How are EMI plans growing? What is your point of view on community-based palliative care and the reimbursement models emerging out of it? How far are we from getting some sort of community-based palliative care programs in place? Can you share a story you might've observed in the NHPCO network of either exemplary leadership or a caregiver who went above and beyond? Resources: Learn more about MatrixCare solutions at https://www.matrixcare.com/. For more information on NHPCO, please visit https://www.nhpco.org/. Read the transcript for this episode. Check out other episodes ...

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