Driving better patient outcomes via medication reconciliation with Rachel Petersen, Manager of Product Innovation, Surescripts and Jill Lytwyn, Key Account Executive, Surescripts

Episode 45 August 18, 2021 00:22:41
Driving better patient outcomes via medication reconciliation with Rachel Petersen, Manager of Product Innovation, Surescripts and Jill Lytwyn, Key Account Executive, Surescripts
The Post-Acute POV
Driving better patient outcomes via medication reconciliation with Rachel Petersen, Manager of Product Innovation, Surescripts and Jill Lytwyn, Key Account Executive, Surescripts
/

Show Notes

Introduction

In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Rachel Petersen, Manager of Product Innovation, Medication History and PDMP at Surescripts, and Jill Lytwyn, Key Account Executive at Surescripts. The three discuss driving better patient outcomes via medication reconciliation in home care.

Join Rachel, Jill, and Navin as they cover the issue of medication reconciliation, the genesis of Surescripts, and the Surescripts Network Alliance. Learn how their solution can help providers stop relying on manual processes and streamline transitions of care by reducing errors of admission, duplicate medications, and drug interactions. Listen to the episode below.

Topics discussed during today’s episode:

  1. [00:38 – 02:49]: Navin introduces our guests, Rachel Petersen and Jill Lytwyn.
  2. [02:49 – 07:33]: Rachel and Jill provide their origin stories and what brought them to their current positions at Surescripts.
  3. [8:43 – 10:20]: Jill explains the genesis of Surescripts and the Surescripts Network Alliance. Through this alliance and Surescripts’ various partnerships, they have connected over two million health care professionals and organizations.
  4. [10:51 – 13:12]: Jill describes the issue of medication reconciliation and how obtaining medication history on a patient via technology streamlines transitions of care by reducing errors of admission, duplicate medications, and drug interactions.
  5. [10:24 – 16:07]: By using a medication reconciliation solution, Surescripts has seen an average of 45 minutes in time savings. This corresponds directly to cost savings for care providers.
  6. [16:56 – 18:25]: Rachel explains how understanding the “why” behind clinical decision-making can greatly improve data quality and drive better patient outcomes.
  7. [19:23 – 22:10]: Rachel describes the considerations that providers should be taking when making EHR decisions including selecting a platform that allows users to pull data from multiple sources.

Resources

Disclaimer

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

©2021 by MatrixCare

Episode Transcript

No transcript available...

Other Episodes

Episode 43

April 27, 2021 00:31:16
Episode Cover

Solving workforce challenges with Helen Adeosun, CEO and President, Founder of CareAcademy

Introduction In this episode of the Post-Acute POV, our host, Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Helen Adeosun, CEO and president, and founder of CareAcademy, to have a conversation on workforce challenges in home health and home care and how CareAcademy utilizes the combination of technology and education as a solution. Join Navin and Helen as they discuss the unique position home care is in, the importance of upskilling, and how education can help improve caregiver satisfaction. Listen to their discussion below. Topics discussed during today’s episode: [02:10 – 06:16]: Helen provides her origin story and how she infuses her passion for education into her work. [07:34 – 11:35]: Helen introduces CareAcademy and explains how the company assists caregivers to gain both hard and soft skills through online education. [13:20 – 19:21]: Home care is in a position to make a tremendous shift to accommodate the growing need of caring for higher-acuity clients, and upskilling and enhancing caregivers’ existing skills will assist in this shift. [20:34 – 25:21]: How people are the backbone of innovation and how continuing education assists in strengthening ideas. [27:16 – 30:09]: Ways to improve caregiver satisfaction, including an increased focus on education. Resources Learn more about MatrixCare at: https://www.matrixcare.com/ Find out more about CareAcademy: https://careacademy.com/ Read the transcript of today’s episode Listen to more episodes of the Post-Acute POV Disclaimer The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein may change without notice. We encourage you to seek, as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials. ©2021 by MatrixCare ...

Listen

Episode 24

October 13, 2020 00:30:55
Episode Cover

Predicting the future of home care with Bill Dombi, President of NAHC

In this episode of the MatrixCare Podcast, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Bill Dombi, President of the National Association for Home Care & Hospice (NAHC) to discuss the future of health care and more specifically, home care. With reimbursement changes, Navin and Bill explore how Medicare payments will be impacted going forward and what leaders should pay attention to. Listen in as they talk about how providers leverage solutions like telehealth and remote patient monitoring (RPM) during COVID-19 to solve issues such as isolation and more; creating an experience that is both high-touch and high-tech. Show resources Learn more about MatrixCare solutions at https://www.matrixcare.com/ Read the transcript of today’s episode. For more information on NAHC, please visit https://www.nahc.org/ Connect with our host and guest on LinkedIn: Navin Gupta Bill Dombi  Review the questions we discussed Many of us in healthcare/senior care have had a pivotal moment where we decided this was the career for us. Share with us your journey in healthcare and home care specifically to NAHC. What do you see as the major positive and negative forces/dynamics that have emerged from the Covid-19 pandemic? The level of interest around the use of technology has increased – particularly remote patient monitoring (RPM) and telehealth – where is Congress headed in the use of RPM and telehealth? Will the policy changes that occurred as part of the Covid-19 response be made permanent? What is the outlook for Medicare payments in the future as we continue and then hopefully emerge from the stresses of the pandemic? Hospice –Medicare Advantage (MA) carve in – what should leaders pay attention to here and ...

Listen

Episode 5

December 28, 2018 00:13:52
Episode Cover

Why customization means the death of innovation

In this episode of MatrixCare’s podcast, we introduce Lee Kilmer - VP of Product Management. He explains why too much customization isn't good for both the customer and the vendor. ...

Listen