The front line experience with COVID-19

In this episode of the MatrixCare Podcast, Kelly Keefe, RN, and VP of Community Solutions Strategy at MatrixCare, sits down with Lisa Taylor, CEO at iN2L to chat about resident engagement in post-acute care during the COVID-19 pandemic. We discuss how iN2L is providing engagement technology to enrich the lives of seniors and working diligently to bridge the communication gap between residents and their loved ones. Listen in as we uncover best practices to help residents engage with technology, and the importance of ensuring the tools used are catered to the individual resident.   Questions we asked during this episode: Please give us a short introduction for yourself. For those who might not be familiar with IN2L, would you mind explaining the services your company provides? You’ve done some interesting research on the importance of engagement technology; how important was it before versus today? Do you see this as a temporary shift? What happens when we get past the acute effects of COVID and the upcoming flu season? Resident engagement has traditionally fallen on the shoulders of the activity director, but you say that everyone in the community should feel responsible for ensuring residents are engaged. Can you elaborate on that? You have great success stories related to how some providers have been able to implement their engagement strategies quickly – I’d love to hear about some of those. Let’s discuss getting occupancy back up to pre-COVID levels. How can providers use technology to help rebuild their pipeline? Resources: Learn more about MatrixCare solutions at: https://www.matrixcare.com/. For more information on iN2L, please visit: https://in2l.com/. Read the transcript for this episode. Check out other episodes in our podcast. DISLCAIMER The content in this presentation is for informational purposes only and is provided “as-is.” ...

In this episode, Kevin Whitehurst, SVP of the Skilled Nursing Solutions at MatrixCare, sits down with Dr. Dheeraj Mahajan (Dr.Raj), MD, to discuss the 4 pillars of a successful COVID-19 response for skilled nursing providers. With important themes ranging from infection control and testing, we uncover best practices and ways providers can stay ahead of the pandemic. Dr. Raj is the President and CEO of the Chicago Internal Medicine Practice and Research (CIMPAR). With his experience running his own practice and assisting local and state health departments on COVID-19 response guidelines, Dr. Raj, goes over the four key areas to ensure success. Listen in as we unpack these pillars and discuss ways technology can help providers stay ahead of the curve. Questions asked during the interview Why don't we begin with you telling us about yourself and your experience with the pandemic? Why don't we start with the first pillar of success and tell us about infection control? Can you share with our listeners what you understand about testing and what your recommendations are? We hear a lot out there about PPE. PPE being the third pillar of success, can we talk about that? So moving on to the fourth pillar of success, and this is again, like the other three topics we hear about all the time and it's staffing. Let's talk about that, Dr. Raj. What can you share with our listeners about your experience with technology and also what you see necessary for the future? What does it look like for the future of this industry, the future of healthcare after what we've experienced and what we're currently experiencing, because now we're hearing about vaccines and new medications, what does this all ...

Listen to our podcast featuring Paul Hess, research director at KLAS, to learn how KLAS research and rankings can inform your decisions related to healthcare IT and provide insight into post-acute care trends. Hear his perspective on the leading indicator of a vendor’s long-term success, and learn more about other KLAS data available. ...